We are the leading supplier of door drive and control equipment to the UK industrial door market. Customers rely on us when failure is not an option and we have an enviable reputation for providing them with first class technical assistance. You will provide desk-based technical support predominantly by telephone, Monday to Friday, 8.30am to 5.00pm.
As our new Technical Support Engineer, you will belong to a fantastic Technical team whose customer focus is second to none. You will start by committing to an in-depth technical training programme that teaches you the electrical and mechanical engineering behind our products and how to provide the correct support. This is to an expert level so the training will be technically challenging, of a high quality, and delivered in a very supportive classroom-based environment. Your role will then involve:
Our employment package is attractive. We offer a structured induction programme and further training relevant to the job role, including a high standard of internal technical training and external programmes and courses. We offer competitive salaries, a 5% employer pension contribution, and following a successful probationary period, you become eligible for 25 days holidays + bank holidays, life assurance cover, an employee assistance programme, a company sick pay scheme, bonus related to our sales, a generous long service scheme, a cycle to work scheme, funded social activities and plenty of free onsite parking, tea and coffee. We have a great team who work well together and provide a welcoming and supportive environment.
With good GCSE’s/equivalent in Maths and English, and other qualifications to A Level, BTEC, HNC or HND standard or work experience that enables you to provide knowledgeable electrical and mechanical engineering support, you will also have:
Competitive basic salary based on skills and experience.
Many thanks for your interest in our opportunity.